Kailash Radiance (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase, in compliance with international standards including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
Personal Information: When you make a purchase, we collect necessary data such as your name, billing address, shipping address, email address, phone number, and payment information (processed securely via third-party gateways like Stripe or PayPal; we do not store full credit card numbers).
Device Information: We automatically collect certain information about your device, including your IP address, browser type, time zone, and some of the cookies installed on your device to ensure the site loads correctly and to optimize our site analytics.
How We Use Your Information
We use the collected information to:
- Fulfill and manage your orders, process payments, and arrange shipping.
- Communicate with you regarding your order or customer service inquiries.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our products (only if you have opted-in to receive such communications).
Data Sharing and Third Parties
We do not sell your Personal Information. We share your data only with trusted third parties necessary to run our business, such as our e-commerce platform provider (e.g., WooCommerce/WordPress) and shipping carriers. These providers are bound by strict data protection agreements. We may also share information to comply with applicable laws and regulations or to respond to lawful requests for information.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Your Data Protection Rights (GDPR & CCPA)
Depending on your location, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (the “right to be forgotten”).
- Opt-out of the sale of personal data (we do not sell your data).
To exercise any of these rights, please submit a request to our Data Protection Officer at：service@kailashradiance.com， We will respond to your request within 30 days.